Terms and Conditions
of Use for tcwbet

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User") and tcwbet ("Platform", "we") regarding the use of the tcwbet website accessible at https://tcwbet.one and all services offered through it.

By accessing this website, registering an account, making a deposit, accepting a bonus or interacting with any part of our platform, you acknowledge that you have read, understood and agreed to be bound by all terms contained in this document.

If you do not agree with any part of this Agreement, you are advised not to use our services. tcwbet reserves the right to modify these terms at any time with appropriate notice.

Access to tcwbet services is subject to the following eligibility requirements, which must be fully met by every user:

• You are 21 years of age or older at the time of registration and throughout the period of service use.
• You have full legal capacity to enter into this binding agreement under the laws applicable to you.
• You are not registering or using this service on behalf of any third party.
• You are not on any list of individuals excluded from gambling by court order or a self-exclusion programme.
• The personal information you provide during registration is truthful, accurate and current.

Each individual is only permitted to hold one active account on the tcwbet platform. Registering multiple accounts under the same individual — whether using different names, email addresses, phone numbers or devices — is a serious violation of these terms.

During registration, you are required to provide accurate information including your full name as per your MyKad, an active mobile number, a valid email address and any other information required for identity verification purposes.

You are fully responsible for maintaining the confidentiality of your account password. tcwbet will not be held liable for any loss arising from your failure to keep your login credentials secure.

• The use of automated software, bots or any other fraudulent methods to register or use the service is strictly prohibited.
• Account details such as usernames may not be transferred to any other party.
• Users are responsible for notifying tcwbet immediately if there is any unauthorised access to their account.

All financial transactions on the tcwbet platform are subject to the following policies:

• The minimum deposit for all supported payment methods is RM30 per transaction.
• The minimum withdrawal amount is RM100 per request.
• Withdrawal processing times are between 5 and 30 minutes for supported methods.
• All withdrawals will be processed only to the same payment method used during the deposit, subject to case-by-case consideration.
• tcwbet reserves the right to request identity verification documents before approving a withdrawal.

The payment methods accepted on this platform are Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay and cryptocurrency including USDT, BTC and ETH. All cryptocurrency will be converted at the prevailing rate at the time of processing.

All bonuses and promotions offered by tcwbet are subject to specific wagering requirements and eligibility rules. Users are advised to read the conditions of each promotion before accepting the offer.

The tcwbet Welcome Bonus offers a 100% match on the first deposit up to a maximum of RM500. The bonus amount received must be wagered 15 times before any winnings from that bonus can be withdrawn.

The tcwbet platform offers various game types including online slots, live casino, sports betting, virtual sports and 4D lottery. Each game category has specific rules that users must follow.

• All bets placed are final once confirmed by the system and cannot be cancelled except under conditions specified by the platform.
• tcwbet reserves the right to cancel bets placed based on incorrect information, technical errors or any system manipulation.
• The use of any strategy or software designed to exploit system vulnerabilities is prohibited and may result in account termination and balance freezing.
• Decisions from game providers are final in all matters relating to game outcomes.
• Any dispute regarding a game outcome must be reported within 24 hours of the game taking place.

tcwbet takes user data security seriously. Our platform uses industry-standard encryption protocols to protect all personal and financial information stored in our systems.

Users are responsible for ensuring:

• The password used is strong and not shared with any other party.
• The device used to access the account is secure and free from malware.
• Log out is done after each session, especially when using a shared device.
• Personal information is updated promptly if any changes occur.

tcwbet will never ask for your password or sensitive information through any communication channel. Any such communication should be reported to our support team immediately.

tcwbet reserves the right, at its sole discretion, to suspend, restrict or terminate a user's account without prior notice under certain circumstances:

• The user is suspected of involvement in fraud, money laundering or other illegal activities.
• The user violates any provision of these Terms and Conditions.
• The user registers multiple accounts on a single platform.
• The user uses unauthorised third-party software to exploit the system.
• The user provides false information during registration or during the identity verification process.

In the event of account termination due to a breach of terms, tcwbet reserves the right to forfeit any balance associated with fraudulent activity. Legitimate balances obtained through genuine means will be returned in accordance with our internal review procedure.

All content found on the tcwbet website — including but not limited to text, graphics, logos, images, audio clips, digital downloads and software compilations — is the exclusive property of tcwbet or its licensors and is protected by international copyright law.

• Users are not permitted to reproduce, distribute, display, transmit or sell any content from this platform without prior written consent from tcwbet.
• tcwbet's trade names, brands and logos are registered property and may not be used without written consent.
• Any unauthorised use of our intellectual property may result in legal action.

The tcwbet platform is provided on an "as is" basis without any express or implied warranties. tcwbet does not guarantee that the platform will operate without interruption at all times, be free from errors, or be fully secure from digital threats.

tcwbet will not be liable for any direct, indirect, incidental or consequential loss arising from:

• Service disruption due to system maintenance or unexpected technical issues.
• Loss arising from unauthorised use of a user's account.
• Any third-party content or information referenced through our platform.
• Inability to access the service for reasons beyond our control.

tcwbet reserves the right to modify, add or remove any part of these Terms and Conditions at any time in accordance with operational requirements, legal requirements or changes in platform policy.

Any material amendments will be communicated to users via their registered email or through a notice displayed on our platform. Users who continue to use the service after the effective date of such amendments are deemed to have accepted the amended terms.

It is the user's responsibility to check this page from time to time to ensure they are always up to date on the terms in effect.

These Terms and Conditions are governed by and interpreted in accordance with the laws under the international licensing jurisdiction in which tcwbet operates.

Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation between the relevant parties. If a resolution cannot be reached within 30 days, the dispute will be referred to the resolution body designated by our licensing authority.

Users may submit any complaints or enquiries relating to these terms to our customer support team, which operates 24 hours a day, 7 days a week via live chat or email at [email protected].